An initial, non-refundable deposit will be secured at the time of booking confirmation. Accepted credit cards are Visa and MasterCard (transaction fee of 1.95% applies).
The balance is payable directly to the supplier on arrival (along with any applicable vehicle security bond).
In the event of cancellation the initial deposit paid remains non-refundable.
Additional Driver Policy
The maximum number of additional drivers permitted per rental is two. Additional drivers fee is 10.00 USD per driver. Both drivers must be present to sign a rental agreement contract. Rental conditions apply to all additional drivers.
Minimum rental age is 18 years for all car groups. There is no maximum rental age. Renters age 18-20 are required to purchase CDW and cannot rent with cash.
Cross Border Policy
Cross border travel is not permitted. Unrestricted driving within Guam only. Off road driving not allowed
Delivery / Collection
Delivery and collections are permitted free of charge to and from all local hotels during office hours only. Free customer pick-up and drop off from and to all local hotels during office hours. For out of hours pick-up and drop-off contact the Guam International Airport 649-0110.
THIRD PARTY LIABILITY (TPL) Third party liability included in all rates.TPL covers up to $300,000 USD per person. PERSONAL ACCIDENT INSURANCE (PAI) Available at $7.95 USD per day.PAI protects drivers and passengers in the event of death or bodily injury while entering, occupying or leaving the vehicle.PAI provides the following coverage: $25,000 life insurance, $2,500 medical. COLLISION DAMAGE WAIVER (CDW) $15.95 USD per day for car groups: ECMR, ECAR, CCMR, CCAR, ICAR, ISAR, SSAR, FCAR, IPAR.$19.95/Day for car groups: MVAR, STAR. Collision Damage Waiver reduces the renter's damage responsibility to the sum of the deductible ($500 USD on all vehicles. THEFT PROTECTION (TP) $7.95 USD is a supplement to CDW and can only be purchased in conjunction with CDW. TP is only valid when the customer can subsequently produce the original car keys. CDW & TP DEDUCTIBLE $500 USD.If CDW or TP is declined, renter is responsible for the full value of damage or theft of vehicle.DEDUCTIBLE PROTECTION (DP) $ 7.95 USD per day.Deductible Protection is a supplement to CDW and can only be purchased with CDW at time of rental.This coverage waives the CDW deductible from 500 USD to 0 USD. DP does not cover flat tires, rims, hubcaps and vandalism.
Customers must present a full and valid driving licence from country or origin. An International driving licence/permit is not required.
One Way Rentals
One way rentals are permitted for all cars in Guam at a cost of $ 10.00.
Out of Hours Policy
Out of hours pickups and returns are available and customers should contact Guam International Airport for more information.
All major credit cards are accepted (American Express, Diners Club, Discover Card, JCB, MasterCard & Visa). Discover cards are accepted. JCB cards are accepted. National chargecards are accepted. National vouchers are accepted. Travellers cheques in USD are accepted. Cash rentals are only accepted if collision damage waiver is purchased at the start of the rental, a security deposit is required.A credit card is always required for deposits, and the deposit is held on the card until the vehicle is returned. A $100 + estimated rental charge deposit will be placed on credit card upon rental of vehicle.A $200 deposit is required if CDW is declined.Vouchers are allowed -MCOs' yes. OTTOs' yes. Must have pre-approved credit.
Alamo/National will supply you a car with a full tank of petrol. Customers must return the car with a full tank of petrol or refuelling charges will apply.
Roadside assistance is available for all rentals and the customer must contact Guam International Airport on +1 671 649 0110, 24 hours a day. The customer must report the accident/breakdown to the number provided at the time of rental. A replacement vehicle will be provided in case of a breakdown or an accident only if the customer did not cause the accident. The customer must contact the police to ensure a report is made at the scene of the accident and the report must be given to the rental office at Guam International Airport. Vehicles are not allowed to be driven on unpaved roads.
Child infants seats (CSI) are available at a cost of 6.00 USD per day. Suitability is 0-9 months of age. Child toddler seats (CST) are available at a cost of 6.00 USD per day. Suitability is 9 months to 3 years of age. - Child Booster seats are available at a cost of 6.00 USD per day. GPS Navigation system - not available - Luggage rack - not available - Snow chains/tyres - not available - Ski rack/Snow box - not available - Winter equipped vehicle - not available - Mobile phones - not available. All costs are excluding vat.
Airport access fee is 11.11%, at Guam International Airport.Customer facility charge is 0.50 USD per day per vehicle at Guam Airport station. Vehicle Registration fee is $3.00 per day. Service Fee is 5% and applies to all non airport rentals.
Terms of booking on this website
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable.
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.
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