|Country Level Rental Policies||Israel - IL|
|Additional Driver||ALL DRIVERS MUST MEET OUR MINIMUM AGE REQUIREMENTS AND PRESENT A VALID PHOTO DRIVERS LICENSE WRITTEN IN ENGLISH AND IF NOT ENGLISH MUST HAVE AN INTERNATIONAL DRIVERS LICENSE AND A VALID PASSPORT. ALL LOCATION POLICIES THAT APPLY TO THE RENTER WILL ALSO APPLY TO THE ADDITIONAL DRIVER. ADDITIONAL AUTHORIZED DRIVER FEE- 3.00 USD PER DAY -MAX 50 USD PER RENTAL. IF ADDITIONAL DRIVERS DON'T HAVE TOURISTS VISA THE RENTAL WILL HAVE A CHARGE FOR VAT OF 17 PERCENT.|
All renters must be at least 21 years of age and present a valid driver's license that has been in effect for a minimum of two (2) years, a major credit card in his or her own name and valid passport.
Renters age 21-24 may rent Mini, Economy, Compact, Intermediate and Standard cars only. There will be an underage fee assessed in the amount of 17 USD per day (62 NIS). In addition, deductibles for all relevant coverages will be doubled for drivers between the ages of 21-24.
Fee for under age driver is not added to total pricing at the time of reservation.
|Forms of Payment||ACCEPTED METHODS OF PAYMENT- CREDIT CARDS AMEX, DINERS, MASTER CARD, AND VISA ARE ACCEPTED. SECURITY DEPOSITS, SD- FOR EACH RENTAL A CREDIT CARD, VISA, MASTERCARD, DINERS, AND AMEX, IS REQUIRED AND A DEPOSIT WILL BE HELD FOR THE ESTIMATED AMOUNT OF THE RENTAL PLUS A SECURITY DEPOSIT, DEPENDENT ON THE VEHICLE TYPE, WILL BE AUTHORIZED ON THE CUSTOMERS CREDIT CARD AT THE TIME OF RENTAL. THE MINIMUM AUTHORIZATION IS 700 USD. CASH AND DEBIT CARDS- DEBIT CARDS ARE NOT ACCEPTED. CASH IS NOT ACCEPTED FOR THE DEPOSIT, HOWEVER, CASH IS AN ACCEPTED FORM OF PAYMENT UPON RETURN OF THE VEHICLE.|
All drivers must be at least 21 years of age to rent. Drivers aged 21-24 (under age) may rent Economy, Compact, Intermediate and Standard cars only.There is a fee charged for under age drivers that varies by vehicle type. The additional fee will be added at the counter.
All drivers must present a picture driver's license, written in English that has been in effect for a minimum of two (2) years. If the license is not written in English, the renter must produce an International Driver's License. All drivers must produce a valid Passport. All drivers must present a major credit card in his/her own name at the time of rental.
Liability Damage Waiver (LDW) is mandatory and must be purchased at the rental counter or in advance. The charge for LDW varies depending on vehicle type. The additional fee will be added at the counter.
There is a mandatory airport fee of 39.00 USD per rental assessed at all airport locations.
*Israeli citizens, Israeli Passport holders and B2/B3/B4 non-tourist visa holders pay 17% VAT.
|Cross Border Policy||CROSS BORDER POLICY- RENTAL VEHICLES MAY NOT BE DRIVEN BEYOND THE BORDERS OF THE STATE OF ISRAEL AND THE AREAS OF AUTONOMY OUTLINED AS AREA A IN THE AGREEMENT SIGNED BETWEEN THE STATE OF ISRAEL AND THE PALESTINIAN AUTHORITY. ADDITIONAL INFORMATION WILL BE PROVIDED AT THE TIME OF RENTAL.|
|Delivery and Collection||N/A|
|One Way Rentals||
One way rentals are allowed between Enterprise and specific city locations in Israel, except Eilat, without a drop charge or minimum day rental. Please check at the rental counter upon arrival for complete one-way rental information.
For one way rentals that drop off or originate in Eilat, the vehicle must be rented for 3 or more days in order for the drop fee to be waived. If the vehicle is rented for less than 3 days a drop charge of 195.00 USD will apply. Eilat one-way rentals to TLV Airport will incur a drop charge of 234.00 USD for rentals 1-2 days and 39.00 USD thereafter.
|Child Safety Seat||CST CHILD TODDLER SEAT (9MOS - 4YEARS); 5 USD PER DAY (MAX 150 USD PER RENTAL) ALL SPECIAL EQUIPMENT IS AVAILABLE UPON REQUEST.|
|Booster Seat||BST BOOSTER SEAT (4YEARS+): 5 USD PER DAY (MAX 150 USD PER RENTAL). ALL SPECIAL EQUIPMENT IS AVAILABLE UPON REQUEST|
|GPS||GPS IPAD WITH GPS APP: 18.80 USD PER DAY. ALL SPECIAL EQUIPMENT IS AVAILABLE UPON REQUEST.|
|Fuel Service Option||REFUELING CHARGES- VEHICLES ARE RENTED WITH A FULL TANK AND MUST BE RETURNED IN THE SAME CONDITION. IF THE VEHICLE IS RETURNED WITH LESS THAN A FULL TANK OF FUEL, THE RENTER WILL BE CHARGED FOR THE DIFFERENCE AT THE FUEL MARKET PRICE PER LITER WHICH INCLUDES A 20 PERCENT ADDITIONAL SERVICE CHARGE. VAT WILL APPLY ONLY FOR ISRAELI CITIZENS, KNOWN AS CITIZENS BY THE LAW OF THE STATE OF ISRAEL. TOURISTS WITH NO ISRAELI CITIZENSHIP DO NOT INCUR VAT.|
|Collision Damage Waiver||N/A|
|Collision Damage Waiver & Theft Protection||CDWTP - COLLISION DAMAGE WAIVER AND THEFT PROTECTION - AVAILABLE FOR PURCHASE AT THE RENTAL COUNTER ONLY. CDWTP PROVIDES COMPREHENSIVE COVERAGE FOR THIRD PARTY PROPERTY LIABILITY, THEFT OF THE VEHICLE AND DAMAGE OR TOTAL LOSS OF THE VEHICLE DUE TO AN ACCIDENT, WHETHER CAUSED BY THE RENTER OR AS A RESULT OF DAMAGE CAUSED BY A THIRD PARTY. COVERAGE DOES NOT INCLUDE DAMAGE TO THE UNDERCARRIAGE AND TIRES OF THE VEHICLE FOR WHICH THE RENTER IS FULLY RESPONSIBLE. THIS COVERAGE IS NOT VALID OUTSIDE THE BORDERS OF THE STATE OF ISRAEL, TABAH AND TERRITORIES OF THE PALESTINIAN AUTHORITY. LOSS OF PERSONAL BELONGINGS IS NOT COVERED. THERE MAY BE OTHER EXCLUSIONS, FURTHER INFORMATION IS AVAILABLE AT THE ALAMO RENTAL COUNTER. THE COST OF THIS COVERAGE VARIES BY CAR GROUP.|
|Partial Collision Damage Waiver||N/A|
|Super Collision Damage Waiver||N/A|
|Super Collision Damage Waiver & Theft Protection||N/A|
|Super Collision Damage Waiver & Tires and Windshield Protection||N/A|
|Loss Damage Waiver||LDW - LIABILITY DAMAGE WAIVER - AVAILABLE FOR PURCHASE AT THE RENTAL COUNTER ONLY. LDW IS A COMPULSORY INSURANCE MANDATED BY THE LAWS OF THE STATE OF ISRAEL. LDW COVERS PERSONAL INJURY AND DEATH FOR THE DRIVER OF THE CAR, PASSENGERS IN THE CAR AND THIRD PARTIES. IT DOES NOT COVER DAMAGE TO THE VEHICLE OR THIRD PARTY PROPERTY. THE COST OF THIS COVERAGE VARIES BY CAR GROUP.|
|Excess Protection||EP- EXCESS PROTECTION - AVAILABLE FOR PURCHASE AT THE RENTAL COUNTER ONLY. EP REMOVES EXCESS FROM CDWTP - PROVIDES FULL COVERAGE EXCEPT FOR DAMAGE TO THE UNDERCARRIAGE AND TIRES OF THE VEHICLE FOR WHICH THE RENTER IS FULLY RESPONSIBLE. COVERAGE IS NOT VALID OUTSIDE THE BOARDERS OF THE STATE OF ISRAEL, TABAH AND TERRITORIES OF THE PALESTINIAN AUTHORITY. LOSS OF PERSONAL BELONGINGS IS NOT COVERED. THERE MAY BE OTHER EXCLUSIONS, FURTHER INFORMATION IS AVAILABLE AT THE ALAMO RENTAL COUNTER. THE COST OF THIS COVERAGE VARIES BY CAR GROUP.|
|Personal Accident Insurance||N/A|
|Supplemental Liability Protection||N/A|
|Tire and Windshield Protection||TWP - TIRES AND WINDSHIELD PROTECTION - AVAILABLE FOR PURCHASE AT THE RENTAL COUNTER ONLY. TWP PROVIDES COVERAGE FOR THE THEFT AND DAMAGES TO TIRES AND WINDSHIELDS. THE COST OF THIS COVERAGE VARIES BY CAR GROUP.|
|Theft Protection - 2||N/A|
|Zero Risk Pack||N/A|
|Zero Risk Pack Plus||N/A|
ROADSIDE ASSISTANCE PROTECTION- ELDAN-ALAMO OFFERS ROADSIDE ASSISTANCE AT ALL STATIONS ALL AROUND ISRAEL. IN THE EVENT OF A BREAKDOWN THIS SERVICE IS FREE. ROADSIDE ASSISTANCE ALSO OFFERS SERVICES IN CASE OF- FLAT TIRE, LOCKOUT, FUEL DELIVERY, AND KEY REPLACEMENT- COSTS MAY VARY BETWEEN INCIDENTS. ROADSIDE ASSISTANCE IS VOID AND OF NO EFFECT IF, AT THE TIME OF THE INCIDENT REQUIRING ROADSIDE ASSISTANCE, THE RENTER OR AUTHORIZED DRIVERS ARE IN VIOLATION OF THE RENTAL AGREEMENT AND RENTAL TERMS PROVIDED TO THE RENTER AT THE ELDAN-ALAMO RENTAL COUNTER, INCLUDING, WITHOUT LIMITATION, THE PROHIBITED USES AND VIOLATIONS SET FORTH THEREIN. IN SUCH CASES, ROADSIDE
ASSISTANCE WILL BE AVAILABLE BUT STANDARD CHARGES WILL APPLY. ELDAN-ALAMO RENTAL LOCATIONS DO NOT PROVIDE DIRECT ROADSIDE ASSISTANCE TO THE CUSTOMER. THIS ASSISTANCE IS PROVIDED BY ELDAN ON BEHALF OF ALAMO. THIS SERVICE IS AVAILABLE 24 HOUR 7 DAYS A WEEK BY CALLING 03-9773400 OR ASTERISK 3003.
|Retail PL Inclusive (EMEA/LAC/APAC)||Total charges include CDWTP Collision Damage Waiver/Theft Protection and LDW Liability Damage Waiver – For rentals 1-2 days there is a 250km per day limit.|
|Gross PP Inclusive (EMEA/LAC/APAC/US/CA)||Total charges include CDWTP Collision Damage Waiver/Theft Protection and LDW Liability Damage Waiver – For rentals 1-2 days there is a 250km per day limit.|
|Retail PL Exclusive (US/CA)||The purchase of LDW is mandatory at the time of rental. For rentals 1-2 days there is a 250km per day limit.|
|Gross PP Exclusive (Closed with US/CA applied to inclusive)||The purchase of LDW is mandatory at the time of rental. For rentals 1-2 days there is a 250km per day limit.|
Terms of booking on this website
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable.
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.
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