Added Important Information
A lead time of 24 hours is required for all reservations. Reservations will be held for two (2) hours after actual flight arrival with flight information on reservation. If no flight information provided reservation will be held for one-half (1/2) hour after reserved time.
Additional Driver Information
Additional Drivers are allowed at additional cost.
Additional Drivers must meet the same criteria as the primary driver.
Additional drivers must be present at the time of rental and present a full valid drivers licence held for at least one year.
The additional driver must meet the same requirements as the primary driver and be present at the time of rental.
Additional Driver Fee: $3.00 per day.
Young Driver charges and Minimum and Maximum age restrictions apply. If in doubt please contact our call centre.
Minimum rental age is 25. Maximum rental age is 70.
Credit card(s) will be required for full rental charges and a deposit for any excess.
Cash deposits are not accepted. Debit cards are not accepted.
Coverage / Insurance Information
Collision Damage Waiver: If the Budget rental vehicle is damaged the customer will be covered for the cost of the repair if CDW Is purchased. The driver will however have to pay an excess charge towards the cost.
Theft Protection: If the Budget rental vehicle is stolen the driver will be covered for the cost of replacing the vehicle if TP is purchased. The driver will however have to pay an excess charge towards the replacement cost.
Collision Damage Waiver (CDW) is available for USD $20.00 per day for all car groups. If accepted, customer is responsible for USD $1,500.00 in the event of loss or damage to the vehicle. If declined, customer is responsible for full value of the vehicle.
Delivery services may be available on request to the renting station. Please contact our call centre.
Drivers License Information
All named drivers must hold a full, clean and valid drivers licence, valid for the country of use (an international license is recommended, however at certain locations they will only accept an international license, please call central reservations to clarify) and held for a minimum of one year.
Cars will have a full tank of fuel at start of rental and should be returned with a full tank, otherwise refuelling charges will apply.
Infant/Child Safety Seat (CSS): 6.00 USD per day.
Terms of booking on this website
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable.
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.
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