An initial, non-refundable deposit will be secured at the time of booking confirmation. Accepted credit cards are Visa and MasterCard. (transaction fee of 1.95% applies)
The balance is to be paid directly to the supplier on arrival.
The supplier accept payment by Visa, Mastercard, American Express and Discover Credit Cards. The supplier also accept payment in cash (US, Canadian, Sterling and Euros) and travellers cheques, but require credit card details to be supplied where payment is made in cash/travellers cheques.
COLLISION DAMAGE WAIVER/EXCESS WAIVER
The client is comprehensively insured except for a deductible of $1,750 US in the event of damage to the vehicle. An optional Excess Waiver may be taken at a cost of $10 USD per day to reduce this deductible to $125 US.
If the Hirer elects NOT to take the excess waiver, he/she must sign an authorization providing that in case of accident or damage to the vehicle his/her credit card will be charged with the estimated cost of repairing the vehicle up to a maximum of $1,750 US – regardless of fault.
Note: This excess waiver does not cover damage to tires or rims.
DRIVER AGE & LICENCE
Eligible drivers must be over 21 years but under 80 years and should have held a valid driver’s licence for a minimum of 2 years. Drivers from 75 years of age should bring with them a doctor’s certificate confirming they are capable of driving.
A Barbados driving permit is compulsory and may be purchased from our representative at a cost of $5 US – these permits are valid for two months.
There is an additional driver’s charge of $2.50 US per day per driver.
The renter’s spouse is exempt from additional driver charges.
THIRD PARTY INSURANCE
Full third party insurance is included with the cost of hire.
Unlimited mileage is included with the rate of hire.
When clients exit the airport arrival hall, they should proceed to our office which is on the left hand side to complete paperwork and collect the vehicle reserved.
When returning to the airport, the vehicle should be left in the main car park, and the parking ticket and key returned to our office .
We deliver and collect vehicles from anywhere on the island at no extra charge. Just give us the address and desired time of pick up/drop off and we will arrange this service for you.
If the client’s flight is delayed and arrives after 11 p.m. he/she will not be met at the airport. Please telephone our office (416-4456) after 8 a.m. the following day to reschedule the delivery.
Child seats and booster seats are available for hire on request at the cost of $5 US per day.
GPS units are available for rental at a cost of $5 US per day.
All Rates are subject to 17.5% VAT.
Our Rates and how we charge
Our vehicle hire rates may vary from season to season. Our rates are determined by supply, demand and market conditions. Rates quoted are only guaranteed at the time they are quoted.
Vehicle hire works on a 24 hour basis – e.g. if you hire a vehicle at 11 a.m. and return it at 11 a.m. the next day, this would be considered a one day rental. Extra charges will be applied if the vehicle is returned late.
Extension of Hire
Requests for extension of the hire should be made 24 hours ahead of the return date, while we make every effort to allow extensions they are subject to availability and cannot be guaranteed.
Clients are asked to inform us as soon as they know that they need to cancel the reservation. The reservation status will be changed to No Show if the client has not shown up for the car within 24 hours, and has not contacted us to change the delivery details.
Vehicles are delivered with approximately ¼ tank of fuel ($15 - $25 US depending on the vehicle category), for which clients will be charged on delivery. The tank should be left as empty as possible on return.
There is an extra driver’s fee of $2.50 USD per day, with a maximum charge of $50 USD per rental per driver. The renter’s spouse is exempt from additional driver charges.
Charges for hire, excess waiver, petrol, child seats and GPS units are subject to 17.5% VAT. Government taxes shown herein are subject to change without notice.
Tyre damage is not covered by our Excess Waiver. Flat tyres are repaired free of charge, but if a tyre or rim has been damaged beyond repair, the client will be charged for the cost of replacement. It is therefore imperative that clients check the tyres carefully when the vehicle is delivered to them.
We offer a 24 hour roadside assistance service in case of emergencies – please phone 1-246-416-4456.
Terms of booking on this website
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Car Rental Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St, Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.
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